How do I close my operator account?
Pause your listings first so no new requests arrive, honor anything already confirmed, then contact us to close the account.
Confirmed bookings are agreements with guests who have paid a deposit and made plans. Closing an account does not release you from trips already on the calendar.
If you are leaving because something here is not working for you, say so on the way out. We are a small operation in the same bay and we would rather fix it.
When the account closes, your listings come down, your photographs and documents are deleted from our storage, and your reviews go with the listings. Booking records for trips that ran are kept, because the guest's payment record and our tax records depend on them. If you think you might come back for next season, pause instead — a paused account costs nothing and keeps everything.