How do I set my cancellation policy?
You write your own terms on each listing. They are shown to the guest before they book and the version they saw is the version that governs their trip.
We do not impose one policy across the bay, because a twelve-hour offshore day and a two-hour inshore morning do not carry the same costs. Set terms that reflect what a cancellation actually costs you.
Changing your terms affects new bookings only. A guest is always held to the terms they were shown.