What do I do if I cannot reach the captain?
Contact us with your PV- booking reference. We are in the same market as these operators and can usually reach a captain far faster than a visitor calling from abroad.
This is one of the concrete reasons to book through a site based in this bay rather than a global directory. We know the operators personally, and a call from us lands differently than a missed international number.
Always include your booking reference. It begins with PV- and is on your booking in your account.
Before you contact us, check three things: that you are messaging the number on the confirmation rather than one from an older conversation, that you are allowing for the captain being at sea and out of signal until the evening, and that your own phone has roaming or data switched on. Most cases resolve at that point. If it is the morning of the trip and there is still no answer, message us on WhatsApp — that is the fastest route to a person who can ring the captain from a local number.
Related
More about before your trip
- Where do I meet the captain?
- What is included in the price?
- Is fuel included in the price?
- What should I bring and what should I wear?
- Can I keep my catch?
- Is fish cleaning included?
- What happens if the weather is bad?
- Can I bring children?
- Is there a toilet on board?
- Can I bring alcohol on board?
- How much should I tip the crew?
- How do I know what will be biting when I visit?
- How far offshore will we go?
- What if I get seasick?
- Can the captain pick me up from my hotel?
- Is there parking at the marina?
- What time does the trip leave, and what if I am late?
- Can I bring my dog?